Frequently Asked Questions
Welcome to our FAQ section, where we address the most common inquiries from potential clients looking to embark on a new digital journey.
Whether you’re seeking to craft a fresh online presence with a brand-new website or to revitalize your existing site with a sleek redesign and robust development, we understand the weight of the questions on your mind. We aim to provide clarity and confidence as you make this pivotal decision.
Below, we’ve compiled a list of pertinent questions you might have when considering hiring a website developer, ensuring you’re well-informed and ready to take the next step in your website’s evolution.
Certainly! We have developed a wide range of websites, each tailored to meet the unique needs of our clients. You can view our portfolio on our website, showcasing various projects highlighting our design, functionality, and user experience expertise. Each project in our portfolio reflects our commitment to quality and innovation.
Yes, we specialize in WordPress development. Our team is proficient in creating custom WordPress sites that are both user-friendly and efficient. We stay updated with the latest WordPress features and best practices to ensure we provide top-notch solutions.
Absolutely. Our team excels in developing custom themes and plugins for WordPress. We tailor these to your requirements, ensuring they integrate seamlessly with your site while adding the desired functionality and aesthetic.
We optimize websites for SEO and mobile responsiveness by following best practices like using responsive design, optimizing images, and ensuring fast loading times. We also focus on SEO-friendly URLs, meta tags, and content optimization to improve search engine rankings.
To optimize a website for SEO and mobile devices, we follow these best practices:
- Mobile optimization: Ensure that visitors who access your site from mobile devices have an experience optimized for the device. This includes site design, site structure, page speed, and more.
- Page speed: Optimize page speed by minifying code, leveraging browser caching, and reducing redirects. This is especially important for mobile users.
- Site design for mobile: Simplify and revolutionize site design for mobile devices. Avoid using banners and pop-ups and design for touch-screen navigation.
- Optimize titles and meta descriptions: Be concise when creating titles, URLs, and meta descriptions. Use Schema.org structured data to help search results with rich snippets stand out.
- Optimize for local search: If your business has a local element, optimize your mobile content for local search by standardizing your name, address, and phone number and including your city and state name in your site’s metadata.
- Responsive web design: Use responsive web design techniques to adapt to different screen sizes and improve loading times.
- Mobile-first design strategies: Implement mobile-first design strategies to ensure your website is optimized for mobile devices.
- Mobile conversion rate optimization: We optimize your website for mobile conversion rates by focusing on user experience and mobile optimization.
The timeframe for completing a website depends on its complexity and your specific requirements. Generally, a standard website takes about 4-6 weeks from inception to launch. We’ll provide a more accurate timeline after discussing your project in detail.
Yes, we offer ongoing maintenance and support services for the websites we build. This includes regular updates, security checks, troubleshooting, and any necessary enhancements to ensure your website remains up-to-date and runs smoothly.
The cost varies based on the project’s scope and complexity. Our starting price for a new development or redesign project is $4,200. After understanding your requirements, and you have agreed to move forward with our website development services, we provide a detailed proposal. Our payment terms typically include an initial deposit of 50%, followed by staged payments aligned with project milestones.
We use a collaborative approach to project management, keeping you informed at every stage. We utilize project management tools and hold regular meetings or calls for updates, feedback, emails, and any discussions necessary for your project’s success.
We prioritize website security by implementing features like SSL certificates, regular software updates, secure hosting, and robust firewalls. We also follow best practices for data protection and regularly scan for vulnerabilities. We install a suite of WordPress security tools that provides comprehensive protection against cyber threats and human error. The suite offers customizable user login security policies, malware scanning tools to check your website for malicious code or malware, protection against brute force attacks by limiting login attempts and enforcing strong password policies, two-factor authentication, and Patchstack integration to prevent security vulnerabilities.
We optimize website performance by using efficient coding practices, optimizing images, leveraging caching, and minimizing HTTP requests. We also use tools to regularly monitor and tweak performance for the fastest possible load times.
Yes, we build websites with scalability in mind. This means as your business grows, your website can easily be expanded or modified to include additional features or functionalities without a complete overhaul.
Absolutely. We ensure that the websites we develop are user-friendly, allowing you to update content yourself. We provide training and resources to help you manage your website’s content effectively.
Our design process is collaborative and iterative. It begins with understanding your vision and requirements, followed by creating initial designs. We then incorporate your feedback to refine these designs until they meet your satisfaction.
Yes, we assist with web hosting and domain registration. We provide Web Hosting Service as part of our maintenance service plan for all the websites we develop. Our hosting providers are reliable and high-quality. They provide an uptime guarantee and phenomenal Support. Your website will be hosted on our professional, fast, dedicated servers, ensuring a single contact point for swiftly resolving issues. We can also assist with your domain registration. We have relied on the services of a number of good Registrars over the years. We are happy to help you make your domain registration and renewals.
Yes, we ensure that our website designs consider accessibility principles, aiming to comply with the Accessibility for Ontarians with Disabilities Act (AODA) and other relevant standards. Our websites are crafted to be accessible to all users, including those with disabilities, by adhering to the minimum Web Content Accessibility Guidelines (WCAG). However, please note that I am not a lawyer and cannot guarantee total legal compliance with AODA or any other legislation. Our focus is on meeting these basic requirements during your site’s construction. It’s important to understand that legal requirements may evolve, and your organization should regularly review and assess these changes. We recommend discussing any specific accessibility needs beyond the basic requirements if they need to be incorporated into your new website build. Should you require additional accessibility features, we can integrate these into your website design.
We implement comprehensive backup and disaster recovery measures. We back up your website locally. We also back up your site remotely in two separate locations for redundancy. This includes regular backups of your website’s data and a robust recovery plan to restore services quickly in case of unforeseen events.
Absolutely. We specialize in integrating websites with various tools and systems such as CRM, email marketing software, and more, ensuring seamless functionality and enhanced efficiency.
Our e-commerce solutions include features like product catalogues, shopping carts, secure payment gateways, user account creation, order management, and more, tailored to provide a comprehensive online shopping experience.
We integrate analytics and reporting tools into your website, enabling you to track performance, user engagement, and other key metrics. This helps in making informed decisions based on real-time data.
We focus on user experience by designing intuitive navigation, fast loading times, mobile responsiveness, and clear call-to-action elements, ensuring a seamless and engaging experience for all users.
Our revision policy allows for a set number of revisions during and after the project to ensure the final product meets your expectations. Additional revisions can be accommodated based on our agreement.
We use various project management tools like Microsoft Project, Trello, Slack or Nifty to keep the project on track, ensuring efficient workflow, timely delivery, and clear communication throughout the project lifecycle.
Yes, we ensure the website is compatible with all major browsers, including Chrome, Firefox, Safari, and Edge, by conducting extensive cross-browser testing during development.
Certainly. We offer data migration services to transfer your content, databases seamlessly, and other critical data from your existing website to the new one, ensuring integrity and minimal downtime.
Yes, we provide comprehensive training sessions post-completion to help you manage your website content effectively. This includes guidance on updating content, navigating the backend, and basic troubleshooting.
We approach responsive design by using flexible layouts, images, and CSS media queries. This ensures that the website automatically adjusts and looks great on various devices, from desktops to smartphones.
Yes, we can provide and advise on an ongoing SEO strategy. This includes keyword optimization, content strategy, backlink building, and regular analysis to improve and maintain search engine rankings.
We future-proof websites by using scalable and flexible technologies, staying updated with the latest web standards, and ensuring easy adaptability to new features and integrations as technology evolves.
We recommend and implement security updates regularly.
At WeGo.ca, we prioritize the security and performance of your WordPress website. We follow a diligent update policy to ensure your site remains protected and operates smoothly.
- Timely Updates: We implement security updates as soon as they are released. WordPress and its associated themes and plugins regularly release updates to address security vulnerabilities and improve functionality. We promptly safeguard your site against known security threats by applying these updates promptly.
- Regular Maintenance Checks: Our team conducts routine checks for updates at least weekly. This regular maintenance ensures that your website benefits from the latest security patches and features.
- Critical Security Updates: We take immediate action on updates classified as critical for security. Our proactive approach helps protect your website from emerging security risks.
- Automated Update System: We employ an automated update system for certain minor releases and security patches. This system allows us to apply necessary updates swiftly. However, we balance automation with caution – we regularly back up your website and thoroughly test updates to ensure they don’t disrupt your website’s functionality.
- Staying Informed: Our team follows key security blogs and forums to stay informed about the latest WordPress developments. This knowledge enables us to react swiftly to any potential vulnerabilities that may affect your website.
Rest assured, WeGo.ca is committed to maintaining the highest level of security and performance for your WordPress website. Your online presence is in expert hands. Security updates are part of our Website Management Plan.
Yes, we can integrate third-party services or APIs. The implications depend on the specific service or API but typically involve enhanced functionality and data exchange capabilities. We ensure seamless integration while maintaining site performance and security.
Yes, we offer assistance in developing a content strategy. This includes help with content planning, creation, and optimization to ensure your website’s content is engaging, relevant, and SEO-friendly.
We test website speed and performance using tools like Google PageSpeed Insights and GTmetrix. We then optimize by compressing images, minimizing code, leveraging browser caching, and other techniques to ensure fast loading times.
Yes, we can create websites that support multiple languages. This is managed through multilingual plugins and customizations that allow content translation and ensure a seamless user experience for different language speakers.
We often follow a mobile-first design approach because a significant portion of internet users access websites via mobile devices. This approach prioritizes mobile experience, ensuring the website is optimized for smaller screens initially, then scaled up for larger screens.
Yes, we incorporate sustainable web design practices. This includes optimizing images, using energy-efficient coding practices, and selecting eco-friendly hosting services to reduce the digital carbon footprint.
Error handling is managed through custom error messages, logging, and monitoring systems. This helps quickly identify and address issues, improve user experience, and maintain website functionality.
Absolutely. We specialize in creating custom post types and taxonomies in WordPress to organize content effectively and enhance user experience, making it easier to manage and display various types of content on your website.
Yes, we offer retainer services for ongoing work and updates after the website launch. This includes regular updates, maintenance, and any additional development work needed to keep your website up-to-date and running smoothly. A website management plan is crucial to the success of your website’s function.
At WeG.ca, we understand the importance of website accessibility and are committed to creating inclusive websites for all users. While our websites are initially developed to meet the minimum requirements of the Web Content Accessibility Guidelines (WCAG), we offer additional services (for a fee) to enhance Accessibility further.
- Accessibility Audit Service: For a comprehensive evaluation of your website’s Accessibility, we provide detailed accessibility audits for an additional fee. These audits are meticulously conducted to ensure compliance with WCAG standards, identifying and addressing any potential accessibility issues.
- Discovery Process Fee: Depending on the complexity of your website, a discovery fee may be applied. This fee covers the process of determining the scope of your website’s accessibility needs, allowing us to tailor our audit and recommendations effectively.
- Post-Development Responsibility: While we ensure initial compliance with accessibility standards, we cannot be responsible for any features or content added to the website after our development work is completed. To maintain accessibility standards, any subsequent updates or additions to the site should be evaluated for compliance.
By opting for our accessibility audit service, you can enhance the user experience for all visitors, ensuring your website is not only compliant but also welcoming and accessible to everyone.”
- Answer: “We value user feedback and incorporate it into our design and development process. Feedback is collected through user testing, surveys, and analytics, then used to make informed improvements and enhancements to the website.
We prioritize performance metrics such as page load time, user engagement, conversion rates, and Search Console rankings. These are measured using analytics tools, allowing us to continuously monitor and optimize the website’s performance.”
At WeGo.ca, we utilize a robust and versatile technology stack to deliver high-quality, scalable, and efficient websites. Our chosen stack combines the best of modern web technologies for both front-end and back-end development.
- HTML5: As the backbone of our web pages, HTML5 allows us to structure content effectively.
- CSS3: We use CSS3 for styling, ensuring our websites are visually appealing and responsive across all devices.
- PHP 8.1: As the core server-side scripting language, PHP 8.1 offers robust features and improved performance for WordPress development. We ensure compatibility and security in our PHP coding practices.
- WordPress CMS: We leverage WordPress for its flexibility, user-friendly interface, and extensive plugin ecosystem. It allows us to build a wide range of websites from blogs to complex e-commerce platforms.
- MariaDB: Our server database of choice is MariaDB, known for its high performance, reliability, and compatibility with MySQL. It ensures a robust and efficient database management system for our WordPress websites.
- WHM (Web Host Manager): We use WHM for server management, which provides us with a powerful tool for handling the hosting environment. It aids in server setup, security, and management, ensuring a stable and secure hosting platform for our WordPress sites.
Why This Stack?
This combination of technologies is selected for its proven reliability, scalability, and broad community support. It allows us to create websites that are not only visually stunning and highly functional but also secure and optimized for performance. Our commitment to using cutting-edge technologies ensures that we can meet diverse client needs and adapt to the ever-evolving digital landscape..”
We handle the development of unique or custom functionalities by first understanding your specific needs, then designing and implementing solutions tailored to those needs, ensuring the functionalities align perfectly with your website’s goals.
After the website’s development, you, the client, own the website and its content. We ensure full transfer of rights upon completion, giving you complete control and ownership of your website and all associated content.
Our approach to website redesigns and upgrades involves understanding your current website’s strengths and weaknesses, aligning the redesign with your business goals, and implementing the latest design trends and technologies to enhance functionality and user experience.
In case of website downtime or security breaches, our crisis management approach involves immediate identification of the issue, swift action to resolve it, and communication with you about the status. We also review and reinforce security measures to prevent future incidents.
We optimize images and media by compressing file sizes, using appropriate file formats, and implementing responsive design techniques. This ensures that media loads efficiently, enhancing overall website performance without sacrificing quality.
Yes, we provide website migration services from different platforms to WordPress or other preferred platforms. We ensure a smooth transition of all content, functionality, and design elements, maintaining the integrity of your website.
We optimize websites for local SEO by focusing on local keywords, optimizing Google My Business listings, creating location-specific pages, and including local backlinks. This helps in improving visibility in local search results.
Yes, we have experience ensuring legal compliance for websites in industries like healthcare and finance. We stay informed about industry-specific regulations and implement necessary measures to ensure compliance.
At WeGo.ca, we understand that multimedia content like videos, images, and documents are vital for engaging visitors, but they can also impact your website’s load time and performance. We use specialized strategies to address this to ensure fast load times and maintain responsiveness.
Video Content Delivery:
- External Video Hosting: We recommend delivering video content via a video service platform. Instead of hosting videos directly on your website, we embed them from platforms like YouTube, Vimeo, or Wistia. The video plays on your website in an embedded player, but the actual content is stored and streamed from these external servers.
- Advantages: This approach reduces the load on your website server, ensuring faster page speeds and improved user experience. It also offers better scalability for handling high traffic without compromising your site’s performance.
Handling Large Volumes of Images and Documents:
- Dedicated Storage Services: We recommend using specialized storage services for large volumes of images and documents. Amazon S3, Flickr, or similar cloud storage solutions are ideal for this purpose. These platforms are designed to handle and efficiently serve media content.
- Benefits: Utilizing these services offloads the storage burden from your main website server. It ensures that your website focuses on delivering its core web content efficiently while providing access to high-quality media.
In addition to using external platforms, we employ various optimization techniques for multimedia content. This includes optimizing file sizes, using adaptive loading techniques, and ensuring multimedia elements are responsive and do not hinder the website’s overall performance on different devices.
By strategically managing multimedia content through external hosting and optimization techniques, we ensure that your website remains fast, responsive, and capable of delivering a rich user experience without compromising on performance..”
Absolutely. We can set up customizable user roles and permissions in the CMS, allowing you to control access levels and capabilities for different users, ensuring security and efficient website management.
Post-launch, we provide insights on website performance through analytics tools. We monitor key metrics like traffic, user engagement, conversion rates, and more, offering you valuable data to inform ongoing strategy and improvements.
To ensure website stability under high traffic, we implement scalable hosting solutions, efficient coding practices, content delivery networks (CDNs), and regular stress testing to handle increased traffic without compromising performance.
What We Can Do For You?
WordPress Website Maintenance – Keeping Your Site in Top Shape
We offer comprehensive WordPress maintenance services to ensure your site remains secure, updated, and performing optimally. From routine updates and security checks to performance enhancements, we keep your WordPress site functioning as a robust and effective business tool.
Specializing in New Website Development
Our new website development services are where we truly excel. We understand the importance of your website as the digital storefront of your business. Our focus is on creating custom, visually appealing, and highly functional websites that provide a seamless user experience and drive engagement.